#customer complaints
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Wetherspoons bans customers playing music from phones in pubs
The pub chain says the decision follows complaints about "other people's videos and amplified phone conversations".
August 18, 2026Anger as water supply misery continues for second day
Residents in Kent describe South East Water as "incompetently useless" as supply issues continue.
July 19, 2026Customers failed over outages, water boss tells MPs
Bosses at South East Water are grilled over failures that left thousands without water over winter.
April 14, 2026Barbie Dream Fest in Florida to issue refunds after fan complaints
Fans, who paid up to $450 (£340), complained of a grey convention centre backdrop and a "swag bag" that included only a plastic pouch with a Barbie hand sanitiser.
March 30, 2026NS&I set to pay millions to customers over misplaced funds
The government-backed bank has been accused of a series of errors, including not paying bereaved families money that was rightfully theirs.
March 26, 2026Royal Mail bosses to be called to Parliament over letter delivery failures
It comes after hundreds of people contacted BBC Your Voice to express frustration over late deliveries.
February 26, 2026Related Pages (6)
Wetherspoons bans customers playing music from phones in pubs
Wetherspoons has banned its customers from playing music out loud or taking calls on speaker, saying the noise from phones and tablets was an increasing problem driving people "nuts". The company – w
Anger as water supply misery continues for second day
Two water stations reopened in Tunbridge Wells on Sunday, with a third opening later in the day Thousands of households and businesses in Kent are experiencing water supply issues for a second day.
South East Water boss to give up bonus after thousands of customers hit by outages
Bill-payers were left with no tap water, were unable to shower or bathe and could not flush their toilets Removed from bookmarks From reproductive rights to climate change to Big Tech, The Independe
Barbie Dream Fest in Florida to issue refunds after fan complaints
The organisers of the Barbie Dream Fest weekend in Florida are issuing refunds to attendees after customers complained of a lacklustre event. The creators of the event promised "unforgettable experie
NS&I set to pay millions to customers over misplaced funds
National Savings and Investments (NS&I) is expected to pay hundreds of millions of pounds to customers who claim there have been failures in managing their money. The government-backed bank has been
Royal Mail bosses to be called to Parliament over letter delivery failures
Royal Mail executives will be called to Parliament to answer questions about issues with the firm's letter delivery service, the BBC has learned. The Business and Trade Committee had given Royal Mail